These Terms and Conditions govern your access to and use of the 9apps online casino platform. By registering an account or using any 9apps service, you agree to be bound by these terms. Please read them carefully before proceeding.
A plain-language summary of the most important points. The full legal text follows below.
You must be at least 21 years of age to register and use 9apps, in compliance with Philippine gaming regulations. Age verification is mandatory. Accounts found to belong to underage users will be immediately suspended and any funds returned.
Each player is permitted to hold only one active 9apps account. Creating duplicate accounts to exploit bonuses or circumvent restrictions is strictly prohibited and will result in permanent account termination and forfeiture of all balances.
All bonuses and promotional credits are subject to wagering requirements before withdrawal. The specific rollover multiplier for each promotion is stated in the individual promotion terms. Bonus funds and real funds are tracked separately in your 9apps wallet.
Withdrawals are processed to the same payment method used for deposit — GCash, PayMaya, or bank transfer. All transactions are in Philippine Peso. KYC verification must be completed before your first withdrawal can be processed.
9apps provides self-exclusion, deposit limits, and session time controls. Players who self-exclude may not create new accounts during the exclusion period. Gambling is addictive. Know when to stop. Visit our Responsible Gaming page for support resources.
These Terms are governed by the laws of the Republic of the Philippines. 9apps operates in compliance with PAGCOR regulations. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and 9apps ("9apps," "we," "us," "our"), governing your access to and use of the 9apps online casino platform, website, mobile application, and all related services (collectively, the "Platform"). By accessing the Platform, creating an account, or placing any wager, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.
For the purposes of these Terms, the following definitions apply:
By registering an Account on 9apps, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Responsible Gaming Policy, all of which are incorporated herein by reference. If you do not agree to any part of these Terms, you must not use the Platform.
These Terms apply to all users of the Platform, including registered players, visitors, and any person who accesses any part of the 9apps website or application. Your continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.
You must be at least 21 years of age to register an Account and use the 9apps Platform. This is the minimum legal gambling age in the Philippines as mandated by PAGCOR and applicable Philippine law. By registering, you represent and warrant that you are 21 years of age or older.
The 9apps Platform is intended for use by residents of the Philippines. It is your sole responsibility to ensure that your use of the Platform is lawful in your jurisdiction. 9apps makes no representation that the Platform is appropriate or available for use in locations outside the Philippines.
You are not eligible to register or maintain an Account if you:
To access the full features of the 9apps Platform, you must register an Account by providing accurate, complete, and current information, including your full legal name, date of birth, residential address in the Philippines, valid email address, and active Philippine mobile number.
Each individual is permitted to hold only one (1) active Account on the 9apps Platform. The creation of multiple accounts — whether under the same or different names, email addresses, or payment methods — is strictly prohibited. 9apps reserves the right to close all duplicate accounts and forfeit any balances associated with them.
9apps is required by PAGCOR regulations to verify the identity and age of all registered players. You may be required to submit government-issued identification documents (such as a Philippine passport, driver's license, or SSS/UMID card) and proof of address at any time. Failure to complete KYC verification within the required timeframe may result in suspension of withdrawal privileges or Account closure.
You are responsible for maintaining the accuracy of your Account information. If any of your registered details change, you must update your Account promptly. 9apps shall not be liable for any losses arising from your failure to maintain accurate Account information.
You are solely responsible for maintaining the confidentiality of your 9apps login credentials, including your username, password, and any two-factor authentication codes. You must not share your login credentials with any third party. Any activity conducted through your Account using your credentials will be deemed to have been authorized by you.
If you suspect that your Account has been accessed without your authorization, you must notify 9apps customer support immediately via the official live chat channel. 9apps will not be liable for any losses resulting from unauthorized Account access where you have failed to take reasonable steps to protect your credentials.
9apps will never ask for your password via email, SMS, or live chat. Any communication purporting to be from 9apps that requests your password should be treated as fraudulent and reported immediately.
9apps accepts deposits and processes withdrawals via the following payment methods, all denominated in Philippine Peso (PHP):
Deposits via GCash and PayMaya are typically credited to your 9apps Account instantly. Bank transfer deposits may take up to one (1) business day to reflect. 9apps does not charge fees for deposits, though your payment provider may apply their own transaction fees.
Withdrawal requests are processed to the same payment method used for the most recent deposit. GCash and PayMaya withdrawals are typically processed within five (5) minutes of approval. Bank transfer withdrawals may take one (1) to three (3) business days. KYC verification must be completed before your first withdrawal can be processed.
9apps reserves the right to request additional verification documents before processing any withdrawal. Withdrawals may be delayed or suspended if 9apps has reasonable grounds to suspect fraudulent activity, money laundering, or breach of these Terms. Minimum and maximum withdrawal limits apply and are displayed in the Account dashboard.
All bonuses, free spins, cashback offers, and other promotional incentives offered by 9apps are subject to specific wagering requirements and conditions. The terms applicable to each individual promotion — including the wagering multiplier, eligible games, minimum deposit, and expiry period — are stated in the promotion details page. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion terms shall prevail.
Bonus Funds must be wagered the specified number of times before they become eligible for withdrawal. Wagering contributions vary by game type: slots typically contribute 100% toward wagering requirements, while live dealer games, table games, and certain other game categories may contribute at a reduced rate or not at all. The specific contribution rates are published in the promotion details.
9apps reserves the right to void bonuses and any winnings derived from them if it determines, in its sole discretion, that a player has engaged in bonus abuse, including but not limited to: creating multiple accounts to claim the same promotion, using low-risk betting strategies designed to exploit bonus terms, or colluding with other players. Accounts found to have engaged in bonus abuse may be permanently suspended.
Bonus Funds that are not wagered within the specified validity period will expire and be removed from your Account automatically. Expired bonuses cannot be reinstated. It is your responsibility to review the expiry terms of each promotion before accepting it.
All games available on the 9apps Platform use independently certified Random Number Generators (RNGs) or, in the case of live dealer games, physical equipment operated by trained dealers on camera. Return-to-Player (RTP) percentages for all slot games are published and verifiable. 9apps does not manipulate game outcomes.
In the event of a technical malfunction during a game session — including server errors, disconnections, or software failures — 9apps reserves the right to void the affected game round and return the wager to the player's Account. Winnings generated during a demonstrably malfunctioning game session may be voided. 9apps's decision in such matters is final.
Game rules for each title are accessible within the game interface. It is your responsibility to familiarize yourself with the rules of any game before placing a wager. 9apps shall not be liable for losses arising from a player's misunderstanding of game rules.
The following conduct is strictly prohibited on the 9apps Platform. Violation of any of the following may result in immediate Account suspension, permanent termination, forfeiture of balances, and referral to the appropriate Philippine authorities:
9apps is committed to promoting responsible gaming among all Filipino players. We provide the following tools to help you stay in control of your gambling activity:
Players who self-exclude from 9apps are removed from all marketing communications for the duration of the exclusion period. Self-exclusion requests are processed within 24 hours of submission. For more information, visit our Responsible Gaming page.
Gambling is addictive. Know when to stop. If you believe you may have a gambling problem, please seek professional help. 9apps supports the responsible gaming initiatives of PAGCOR and encourages players to use the available support resources.
All content on the 9apps Platform — including but not limited to the website design, logos, graphics, game interfaces, software, text, and trademarks — is the exclusive property of 9apps or its licensors and is protected by applicable Philippine and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial entertainment purposes only.
You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the 9apps Platform without the prior written consent of 9apps. Unauthorized use of 9apps intellectual property may result in civil and criminal liability under Philippine law.
To the maximum extent permitted by applicable Philippine law, 9apps shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
9apps's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your 9apps Account in the thirty (30) days preceding the event giving rise to the claim.
9apps does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. 9apps makes no representations or warranties of any kind, express or implied, regarding the operation or availability of the Platform.
9apps collects, processes, and stores your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
9apps implements industry-standard security measures to protect your personal and financial data, including SSL encryption, secure payment processing, and access controls. However, no data transmission over the internet can be guaranteed to be 100% secure, and 9apps cannot warrant the absolute security of information transmitted to or from the Platform.
9apps reserves the right to amend, update, or replace these Terms at any time. When material changes are made, 9apps will notify registered players via email or an in-Platform notification at least seven (7) days before the changes take effect. The "Last Updated" date at the top of this page will be revised accordingly.
Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request Account closure by contacting 9apps customer support.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. 9apps operates in compliance with the regulations of the Philippine Amusement and Gaming Corporation (PAGCOR).
In the event of any dispute arising out of or in connection with these Terms or your use of the Platform, the parties shall first attempt to resolve the dispute through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.
If you have any questions, concerns, or complaints regarding these Terms or the 9apps Platform, please contact our customer support team:
9apps aims to respond to all written inquiries within two (2) business days. For urgent account-related matters, live chat is the recommended contact method.
9apps is strictly for players aged 21 and above. Gambling is addictive. Know when to stop. If you need help managing your gambling, visit our Responsible Gaming page.
Now that you've reviewed our Terms, you're ready to enjoy 9apps — the Philippines' trusted online casino. 500+ games, GCash payouts, and 24/7 Filipino support.
21+ only. Gambling is addictive. Know when to stop. PAGCOR compliant.